Fall 2020 Trine Course Catalog

University Disciplinary Review Board Process

Information regarding disciplinary processes can be found in the Student Handbook.

Student Formal Complaint Procedure - “Notice of Complaint”

“Concerns” are issues that may be solved by informal means; “complaints” are formal issues that cannot be solved informally. Students are urged to have a direct and informal approach for settling concerns. Students are encouraged to voice concerns with the support, involvement and/or intervention of university personnel.

If concerns are not handled in a satisfactory manner, then students are urged to file a “Notice of Complaint.” The “Formal Complaint Form” tab is located on the students’ myPortal page along with all similar student information. It is convenient to all students, located in a place specifically designed for student information. Further information instructs students not to use the site for Title IX allegations and redirects them to the appropriate page.

The Complaint Process

There are four steps to the complaint process:

  1. Notice of Complaint

    The Notice of Complaint should be filed via the online form available on MyPortal. The complaint form includes all appropriate information for the complaint to be processed.

  2. Referral

    Once submitted, the complaint is forwarded to the Office of Academic Affairs which determines which area of the University is involved. A representative from that Office forwards the complaint to the appropriate vice president or administrator for action. To ensure confidentiality, only the Office of Academic Affairs, members of the President’s cabinet, and the designated administrator have access to the complaint information.

  3. Solution.

    The administrator meets with the student and discusses solutions to the complaint. All support materials must be provided to the administrator by the student. Action must be taken within 10 class days of receiving the notice. A response letter, indicating the solution to the complaint, will be sent by the administrator to the student. Information on the complaint database is also submitted.

  4. Appeal.

    If the solution is not satisfactory, students may appeal the result within 10 class days of receiving the letter. If filing an appeal, the appeal must be filed within 10 class days of receiving the response letter.